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Is your Quality organization holding your business back? Is regulatory compliance seen as more important than product or service quality? Do you feel the needs of your customers are lost in a sea of regulations?
Transforming Quality Organizations: A Practical Guide questions whether the current approach to managing quality is fit for purpose and, using the latest organizational thinking provides fresh, practical ways to balance a quality system to:
Applicable to all businesses where quality is paramount, the content is based on practical experience of executing transformational change in the healthcare sector resulting in:
This book is invaluable for business leaders who want to transform their Quality organization and increase the value it delivers for their business.