Its is a service provided by Jarir bookstore that enable a customer to trade-in their old device and get the value as a discount to buy a new device.

1. Jarir Bookstore trade-in service allows you to exchange your existing electronic devices for a discount on a new device of your choice.
2. It is allowed to replace products from the following categories (smartphones, smart watches, laptops, tablets and iPads)
3. The device will be graded by the responsible employee at Jarir Bookstore and classified based on the age of the device, its condition, and the accessories brought with it.
   1. Having a personal account in the device.
   2. Having a pass code or digital lock in the device.
   3. The activation of “Find My” for Apple devices. To learn how to turn off Find Apple Devices please visit the Page.
   4. Blurred device serial numbers.
4. The following cases are not accepted in the trade in service:
5. Completing the trade in process requires obtaining the customer's data such as email, name, mobile number and national ID/residence number and the required signatures, and in the event that the customer refuses to provide the information, Jarir Bookstore has the right to refrain from providing the service.
6. Once the replacement request is completed, it is not allowed to return or request for the replaced device (old device).
7. It is advisable to back up the files and then make sure that they are deleted from the device, Jarir Bookstore is not responsible for any consequences of not deleting the data.
8. Ownership of the device passes to Jarir Bookstore after completing the trade in process and cannot be returned to the customer, including but not limited to accessories received with the device (screen protector, data saved on the device) .
9. The value of the replaced device or part of it cannot be obtained in cash.
10. Each customer is allowed to upgrade a maximum of three devices within one month.
11. The service allows to trade up to three old devices to get a new one provided that the new device is higher or equal to the value of the trading voucher.
12. The voucher must be used on the same day as its issuance and in the same showroom that issued it and the customer is not entitled to claim it after its expiry and can retrieve his old device in case the trade-in process is not completed.
13. The customer can cancel before completing the trade-in process but once it is completed the device cannot be returned or clamed as Jarir Bookstore policy for exchange and return will be applied as described in the purchase invoice.
14. In the event of a manufacturing defect in the new device, Jarir Bookstore's exchange and return policy will be followed as described in the purchase invoice and website.
15. The trade-in service is available at Jarir Bookstore showrooms in Saudi Arabia, except the airport showrooms, King Abdulaziz Airport and Prince Mohammed Bin Abdulaziz Airport.

1. How does the Trade-in program work?
   

   Bring your old device to any of our showrooms and our team will evaluate your old device instantly.

2. What products are supported in the Trade-in Program?
   

   You can trade any of the Smartphones - Tablets and iPads - Laptops - and Smart watches to have a discount on any item in our store.

3. Can I trade a damaged or a broken device?
   

   Yes, all damages and malfunctions can be accepted but the grade will be affected.

4. How will I get reimbursed on my device?
   

   We will offer you a discount on your purchases.

5. How can I increase the price of my device?
   

   Bring all accessories, and in case your device had any defect, get it repaired from any authorized service provider for your device.

6. I'm worried about my device's old data.
   

   Never worry about your data, as all traded devices undergo the process of data deletion and to increase your reassurance you can restore the factory settings yourself before trading the device.
   * We also offer Date transfer – Data Wipe service.

7. What should I bring with my old device?
   

   Accessories are not mandatory to be brought up with the device, but it will be better to bring them to increase the valuation of your device.

8. Can I benefit from the Trade-in program if I did not buy my old device from Jarir Bookstore?
   

   Absolutely, all devices are accepted even if they ware not purchased from Jarir Bookstore.