Frequently Asked Questions:
Why is Jarir the best destination to buy Apple products?
Jarir offers a complete experience that combines reliability, diverse services, and continuous support—making it the ideal choice for purchasing Apple devices.
Does Jarir offer instant replacement for devices with manufacturing defects?
Yes, Jarir provides a smooth and instant replacement service in case of a manufacturing (non-software) defect in your new Apple device. We guarantee replacement within 7 days from the purchase date, and we can verify product and warranty details without requiring the invoice.
Are there after-sales services?
Yes, our reliable services are always close to you. If you need support or technical consultation, our qualified team is ready to assist you anytime across more than 60 showrooms.
Are there authorized service centers for Apple devices?
Jarir offers authorized maintenance services for Apple devices through more than 17 service centers across Saudi Arabia.
Is there a trade-in service?
Yes, you can trade in up to 3 old devices at the same time to receive a discount on your new Apple device. You can also benefit from the trade-in service even after purchase—by trading in your old device within 7 working days of buying your new device and receiving its value instantly.
Is there a comprehensive protection service?
Jarir provides a comprehensive protection plan with global coverage for accidental damage, including unlimited incidents such as screen breakage, back cover damage, and other unexpected issues.
Are there customer service and call centers?
Yes, customer service centers are available 7 days a week from 9:00 AM to 10:00 PM, and on Fridays from 4:00 PM to 10:00 PM.
Are there installment options?
Jarir offers flexible installment plans of up to 36 months to suit different needs.
Are there offers for small and medium businesses?
Yes, Jarir provides exclusive and tailored offers on Apple devices for small and medium-sized businesses.