We Need To Talk: Communicating Through Difficult Situations in Four Easy Steps

"We need to talk."

Nobody wants to hear it, and no one should ever say it.

So stop! Its the worst way to begin a serious conversation, especially when you need something from the other person/s - their cooperation, their agreement or commitment, or a change in behavior.

Suzanne Seifert Groves has a 35-year career in organizational communication and here, in straightforward steps, she provides the difficult conversation framework youve needed your entire career, and for every personal relationship as well.

How many times have you acquiesced, alienated, or just plain pissed off your staff, your clients, your partner, your kids, or your neighbors because you didnt frame things correctly? Weve all done it more frequently than wed like to admit.

Along with the practice exercises, youre going to want to make this methodology second nature because it will change how you think and speak about issues important to you. When "taken as directed," the four-step process will transform every important relationship in your life (with no harmful side effects).