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Item 1 of 1
Item 1 of 1
Routledge
Quality Service Management: A Guide to Improving Business Processes
SR 212
Inclusive of VAT
SR12Per Month/24 months
This book is printed on demand and is non-refundable after purchase
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SR212
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About this Product
Providing clear guidance for anyone servicing internal or external customers, this book offers a framework for analyzing and managing quality using a comprehensive closed-loop approach. It details basic statistical techniques and packages the framework, procedures, and methods into a management construct.
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