Investigating Privacy Issues in Mobile Messaging

When internet‐mediated messaging and social networking applications were introduced in mobile phones, mobile messaging entered a new paradigm. Users can easily create profiles and communicate with other users instantly at anytime of day and anywhere in the world. This paradigm however, has brought forward new privacy issues. Over the course of this exegesis I aimed to explore different aspects of privacy issues related to mobile messaging, including users awareness and the control of the privacy issues when using social networking messaging. This was demonstrated by conducting a project, which involved development of a mobile phone application and a role‐playing game. The project created a frictional scenario of users communicating via mobile messaging. My research revealed that the participants lacked awareness of privacy violations when using mobile messaging, and tended not to modify their behaviours immediately when privacy breaches arose. This research contributes to the existing body of research in the area of mobile messaging privacy, and advocated user awareness of privacy issues in this domain. It could potentially be used as a base for future research.