Four Practical Revolutions in Management: Systems for Creating Unique Organizational Capability

Shiba and Walden, two of the most historically relevant and internationally respected pioneers on quality have significantly revised their classic text on leading management systems. With new methodologies and case studies, they provide an unparalleled study of management theory and business success. The authors approach to management goes beyond operations improvement to encourage the emergence of unique organizational capabilities. In this truly essential text, they present proven methods that enable dynamic implementation strategies, facilitate ongoing learning, and encourage continuous diffusion of evolving information and quality practices throughout an organizations entire network.