Engaging Brands: A Customer-Centric Approach for Superior Experiences

Printed Book
SR 255
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SR15Per Month/24 months
Author:Addis, Michela
Date of Publication: 2020
Book classification:Business & Management,English Books
No. of pages:278 Pages
Format:Paperback

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About this Product

How can managers design and manage excellent customer experiences that will develop long-term relationships with their customers? This book addresses this key question and explores both the theory, developed over the past 20 years, and tools to create truly engaging brands.

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Specifications

SKU9781138587014
Manufacturer Number9781138587014
year published2020
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