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Item 1 of 1
Item 1 of 1
Palgrave Macmillan
Customers at Work : New Perspectives on Interactive Service Work
SR 453
Inclusive of VAT
SR27Per Month/24 months
This book is printed on demand and is non-refundable after purchase
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About this Product
Explores the ongoing transformation of service relationships, focusing on the incorporation of the customers active contribution to virtually all aspects and stages of the production process. This volume illuminates social relations and interaction between customers and service providers as well as between the users of web-based services.
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