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Item 1 of 1
Item 1 of 1
JAMES SELIGMAN
Customer Experience
SR 87
Inclusive of VAT
This book is printed on demand and is non-refundable after purchase
Available Formats :
Printed Book
It will be sent to your address
SR87
Incl. VAT
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About this Product
A book that provides the theory and practice of Customer Experience or CEM. The content explains to the reader the importance of customer loyalty and lifetime value and its bottom-line impact.
Practical examples are included on building the customer experience journey and going beyond expectations, building a strong relationship between the seller and the buyer.
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