Question 1

Why is Jarir the best destination to buy Apple products?

Accepted Answer

Jarir offers a complete experience that combines reliability, diverse services, and continuous support—making it the ideal choice for purchasing Apple devices.

Question 2

Are there installment options?

Accepted Answer

Jarir offers flexible installment plans of up to 36 months to suit different needs.

Question 3

Does Jarir offer instant replacement for devices with manufacturing defects?

Accepted Answer

Yes, Jarir provides a smooth and instant replacement service in case of a manufacturing (non-software) defect in your new Apple device. We guarantee replacement within 7 days from the purchase date, and we can verify product and warranty details without requiring the invoice.

Question 4

Are there after-sales services?

Accepted Answer

Yes, our reliable services are always close to you. If you need support or technical consultation, our qualified team is ready to assist you anytime across more than 60 showrooms.

Question 5

Are there authorized service centers for Apple devices?

Accepted Answer

Jarir offers authorized maintenance services for Apple devices through more than 17 service centers across Saudi Arabia.

Question 6

Is there a trade-in service?

Accepted Answer

Yes, you can trade in up to 3 old devices at the same time to receive a discount on your new Apple device. You can also benefit from the trade-in service even after purchase—by trading in your old device within 7 working days of buying your new device and receiving its value instantly.

Question 7

Is there a total protection service?

Accepted Answer

Jarir offers a protection service for Apple devices through Jarir Protection service, providing global coverage for accidental damage. This includes unlimited incidents such as screen or back cover breakage, as well as unexpected malfunctions.

Question 8

Are there customer service and call centers?

Accepted Answer

Yes, customer service centers are available 7 days a week from 9:00 AM to 10:00 PM, and on Fridays from 4:00 PM to 10:00 PM. You can contact us via the unified number 920000089 or email us at care@jarir.com

Question 9

Are there offers for small and medium businesses?

Accepted Answer

Yes, Jarir provides exclusive and tailored offers on Apple devices for small and medium-sized businesses.

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