Managing Organizational Knowledge: 3rd Generation Knowledge Management and Beyond

Written for professionals and students, this reference provides a clear, repeatable strategy for capturing organizational knowledge. It does so by first exploring the fundamental concepts that have emerged from the new discipline of Knowledge Management over the past decade. It then proposes a number of innovative breakthroughs in thought, processes, and templates. The book includes a practical definition of Knowledge Management based on six core processes and four fundamental organizational beliefs and introduces Knowledge Inventory Projects, Processes, Artifacts, and Repositories (KIPPAR), among other topics.