The Worlds Greatest Service: Lead yourself and your team to Success! "Thrill factor included" If you are looking for: Stronger employee commitment Higher guest satisfaction ratings More revenue per guest/per visit/per purchase And greater loyalty amongst staff and customers... Then THIS is the book for you! The Worlds Greatest Service is mandatory reading in many companies; and it has inspired thousands in a variety of businesses. Why? Its advice is not only based on a easy to grasp ideology: Its also easy to apply, so youre sure to THRILL yourself, your colleagues, AND your guests and customers along the way.