Performance Assurance for IT Systems

Performance Assurance for IT Systems emphasizes the importance of addressing performance and technology-related issues from the feasibility and bid stages. It promotes the concept of Performance Assurance throughout the entire system lifecycle, covering technology, relevant processes, and people-related topics. The book consists of two major parts: Part I covers the processes deployed throughout the system lifecycle, including the choice of technologies, client requirements, sizing, stress testing, and capacity management; Part II provides a technology foundation made up of brief primers on hardware and software technologies, discussing key factors that influence performance and help management make informed decisions on technical risk.