The Shape of Change: A guide to planning

Successful business change managers need to know enough of the theories and principles which underpin change management, and a wide enough range of tools, techniques and activities in order to run successful change activities in each unique change situation. The Shape of Change takes readers through a typical change journey - from the initial idea through planning, implementation and embedding. It highlights activities, tools and techniques which can be used at each stage and examining what, how, when and why to apply these things during different change projects.