The Retail Chronicles: The Day and Life A Customer Service Associate: Retail isnt as easy as you think

Some believe retail is the easiest career in the world, and the employees should be happy all the time. When a customer notices a cashier is not smiling, they feel the animosity is towards them. The Retail Chronicles teaches the readers what its like to work as a retail sales representative. This book gives you a behind the scenes look of what customers, managers and colleagues, the pink collar workers have to deal with on a daily basis