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International Product
  1. The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center
Item 1 of 1
International Product
Item 1 of 1

The Call Center Handbook: The Complete Guide to Starting

Runningand Improving Your Call Center

Printed Book
SR 289
Inclusive of VAT
Sold as: EACH
SR17Per Month/24 months
Author:Dawson, Keith
Date of Publication: 2003
Book classification:Engineering,English Books,Computer & Technology,
No. of pages:288 Pages
Format:Paperback

This book is printed on demand and is non-refundable after purchase

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Printed Book

It will be sent to your address

SR289
Incl. VAT
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  • Genuine & Warranted
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About this Product

A guide to starting, running, and improving your call center, this guide covers various things from choosing the best site and buying the right equipment to managing agents, monitoring productivity, and enhancing customer relationships.
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Specifications

SKU9781578203055
Manufacturer Number9781578203055
year published2003
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