Success Factors of Knowledge Management Implementation in Small and Medium Enterprises in the United Arab Emirates

Masters Thesis from the year 2018 in the subject Business economics - Operations Research, grade: 10/10, University of Ljubljana, course: Business Informatics, language: English, abstract: The research field of the masters thesis is in Knowledge Management (hereinafter: KM). During the last few years, KM becomes one of the essential factors for the successful business and companies are becoming more knowledge-based, and they are focusing more on the peoples minds rather than their hands to fulfil the need to knowledge. The main focus of this study is in success factors of KM having in consideration that Small and Medium Enterprises (hereinafter: SMEs) have fewer resources and opportunities, both human and financial. This research is about the main factors of KM that plays a successful role in SMEs in the United Arab Emirates (hereinafter: UAE), Qatar & Pakistan. SMEs in the manufacturing and services sector have taken under study to evaluate the success factors of KM implementation. To implement the KM in the organization can be hard for those who are not ready to accept the change in the organizational structure but with the implementation of KM they can survive, grow and maintain the sustainable competitive advantage. The research itself is focused on information and manufacturing SMEs sector keeping in mind that its a service industry, e.g., where both, computer and human resources interaction are visible, and the industry has involved with many stakeholders.