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ITGP
SIAM/MSI: An Introduction to Service Integration and Management/Multi-sourcing Integration for IT Service Management
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About this Product
IT outsourcing is the use of third-party resources to provide facilities and perform functions/services historically performed by internal IT personnel.
Historically, IT organizations have outsourced their service provision to a single managed service provider.
In todays competitive marketplace, however, many are focusing on their core activities and relying on the support of a multi-sourcing model.
SIAM/MSI - An Introduction to Service Integration and Management/Multi-Sourcing Integration for IT Service Management explores the various characteristics of this IT operating model.
Historically, IT organizations have outsourced their service provision to a single managed service provider.
In todays competitive marketplace, however, many are focusing on their core activities and relying on the support of a multi-sourcing model.
SIAM/MSI - An Introduction to Service Integration and Management/Multi-Sourcing Integration for IT Service Management explores the various characteristics of this IT operating model.
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