Learning Hotel And Airport Service Improvement Strategies

In hotel strategy part, I shall explain how any countries aiports ought need to implement in order to achieve excellent service to satisfy travel passengers their changing air planes or waiting air plans to fly to other countries need in whose short time airport staying time. However, one excellent service airport can let travelers to feel the countrys airport can provide comfortable staying service, transfer another air plane from gate, shopping or eating entertainment satisfactory feeling. So, one effective airport strategy ought need to plan in order to implement satisfactory airport service performance to raise global travellers choose to go to the country to travel or stay to transfer another air plane.
In hotel strategy part, I shall explain how hotel is one kind of booking room living service business. It depends on how many travellers living choice. If it can provide excellent room services to let them to feel comfortable.
How to implement the hotels organizational strategy in order to attract travellers to choose to book rooms to live when they are staying in the country? Ought different department supervisor supervise staffs in order to achieve excellent service to satisfy customers needs when they are living in their hotels?