Integration of Quality

The book deals with Integrated Management Systems (IMS) according to international management standards. The book addresses the requirements of various management standards in order to identify common or analogous elements. For this, a methodology similar to the analysis of the House of Quality (HoQ) has been developed. Motivations of organizations for setting up an IMS are investigated. Finally, structural approaches towards an IMS are presented. Since there will be no integrative standard covering all performance objectives, the integration will have to take place at the management level of an organization. For this reason, IMS will become important in the near future. The practical part of the book deals with the development of a systematic method for organizations to assure a complete implementation of the standards into their IMS.