Implementing Collaboration Technologies in Industry : Case Examples and Lessons Learned

Collaboration technologies are any information or communication technologies which are used for collaboration at any level - from 2 people co-authoring a document, to several companies working together on common tasks. They are widely used in areas such as e-learning, e-commerce, and data conferencing. This book is the first to look in-depth at the problems which arise during the implementation process. The practical issues raised are illustrated via case studies from companies such as Boeing and Statoil.