Strategic Digital Marketing - Top Digital Experts Share The Formula for Tangible Returns on Your Marketing Investment
Customer Service In an Instant - 60 Ways to Win Customers and Keep Them Coming Back
Retail 101 - The Guide to Managing and Marketing Your Retail Business
Likeable Social Media - How to Delight Your Customers,Create an Irresistible Brand, and Be Generally Amazing on Facebook
Emarketing Excellence,4th Edition - Planning and Optimizing your Digital Marketing
The Business of Influence - Reframing Marketing and PR for The Digital Age
Facebook Marketing,3rd Edition - Leveraging Facebook's Features for Your Marketing Campaigns
Successful Customer Service - Get Brilliant Results Fast
Marketing Management
When Ads Work,2nd Edition -New Proof That Advertising Triggers Sales
Fundamentals of Selling,13th Edition
25 Toughest Sales Objections - and How to Overcome Them