CONFLICT MANAGEMENT SKILLS: A THEORETICAL AND EMPIRICAL GUIDE

This book, "Conflict Management Skills: A Theoretical and Empirical Guide", explores the essential aspect of human interaction, presenting a comprehensive exploration of existing research findings on the subject.Drawing from the authors interactions with firsthand informants involved in conflict and conflict management during his Ph.D. research, the book represents the culmination of academic endeavours, as it synthesizes the invaluable insights gained from the thesis. The significance of this book lies in its evidence-based approach, providing readers with a profound understanding of conflict management skills. By analysing a wide array of empirical research, the book offers valuable and applicable insights into handling conflicts constructively. It is the authors ardent belief that empowering individuals, organizations and society with effective conflict management tools will not only foster healthier relationships but also enhance productivity, creativity and progress. It is hoped that it will serve as a useful resource for researchers, practitioners, educators, and anyone interested in cultivating a culture of understanding and cooperation.