Power AOL: A Survival Guide

- Author is an Internet and software consultant with 25 years of experience. - User-friendly tips written in plain English with the novice to experienced user in mind. - Alphabetical tip cross reference index. - Features include comprehensive coverage of e-mail features, AOL and Internet browsing, searching and finding information, chat lines, Instant Messenger, buddy lists, message boards, and newsgroups, and in-depth information on advanced topics, including privacy and security, AOL customizations, and problem solving and errors.