Customer Service In an Instant - 60 Ways to Win Customers and Keep Them Coming Back
Retail 101 - The Guide to Managing and Marketing Your Retail Business
Likeable Social Media - How to Delight Your Customers
Create an Irresistible Brandand Be Generally Amazing on Facebook
Emarketing Excellence
4th Edition - Planning and Optimizing your Digital Marketing
The Business of Influence - Reframing Marketing and PR for The Digital Age
Everything Guide to House Hacking
Facebook Marketing
3rd Edition - Leveraging Facebook's Features for Your Marketing Campaigns
Understanding Digital Marketing
4th Edition
Successful Customer Service - Get Brilliant Results Fast
Marketing Communications
6th Edition
The Sales Book - How to Drive Sales
Manage a Sales Team and Deliver Results
Marketing Management