ReturnReturn & Exchange

• To benefit from Return, Exchange and Warranty services, original invoice is required.

• All items are subject to Return and Exchange except (Books, Electronics, Software, Video Games and Prepaid Cards unless found with a manufacturing defect) with following terms:

1. Item is in original packing condition.

2. Return and exchange is within 15 days of date of purchase or delivery.

3. Offers item can be returned with the purchased item if the offers item is still in the original condition, otherwise its price will be deducted.

4. Item purchased through vouchers, credit card or through installment service cannot be refunded in cash and it can be exchanged with Jarir gift voucher.

5. Refunding the amount collected on behalf of 3rd parties depends solely on the service provider’s Return & Exchange policies, and it requires customer providing the payment slip alongside Jarir Invoice.

6. Return, Exchange and warranty service extend within the geographical boundaries of the country in which the product was purchase.

7. Service charges are non-refundable.

(These additional terms and conditions are applied for online purchases)

• Accepting shipment from shipping company declares that the shipment (carton) is in good condition and it is sealed upon receiving.

• To benefit from return and exchange services, the customer must go to the nearest Jarir bookstore (you can visit the showroom list page). If the showroom is not available in your city, please contact us at the unified number for your service 77997755. A representative of the shipping company will come to pick the order.

Immediate Defective deviceReplacement

• Jarir Bookstore will Refund or replace devices with a manufacturing defect (non-software) with a similar item within 15 days of the purchase or delivery date in the following case:

1. Device must be free of scratches or signs of misuse.

2. Original packing along with the box, user manuals and accessories must be returned with the device.

3. A technical report from the Authorized Service Center might be required prior to replacement.