Communicate with Confidence: How to Say it Right the First Time andEvery Time, Revised and expanded 2nd ed--------------------------------------------------The classic business communication guide--updated for smart phones,social media, and other digital platforms Communicate clearly, tactfully,and confidently in any situation, including: Being persuasive Runningproductive meetings Asking the right questions Coaching NegotiatingResolving conflicts Responding to insults Offering praise Delegating" responsibilities Crossing cultural divides Networking at events "Communicate"with Confidence! is ...the clearest, most comprehensive, and most credibleguide to persuasive and authentic communication available today. DiannaBooher is the master of her message and her medium...After you've readit once, I'm confident you'll be consulting it frequently. Do not hesitate." Read it today, and put it to use immediately." --Jim Kouzes, coauthor"of The Leadership Challenge and Credibility, and The Dean's ExecutiveFellow of Leadership, Leavey School of Business, Santa Clara University" "Communicate with Confidence! is the best communication book I have" seen." --Ken Blanchard, coauthor of The One Minute Manager(R) and Full" Steam Ahead! Fully 85 percent of your success in life is containedin your ability to communicate effectively with other people. Communicatewith Confidence! is full of proven, practical ways to get your pointacross quickly and stand out in every conversation. This book should be read and re-read over and over again! --Brian Tracy, bestselling author of How the Best Leaders Lead, Goals!, and Eat That Frog DiannaBooher produced a tremendous resource with the first edition of thisbook--but I'm confident this new version will be a classic. Well-organized, practical, comprehensive advice. --Harvey Mackay, author of the1New York Times bestseller Swim with the Sharks without Being EatenAlive--------------------------------------------------Author Biography: Dianna Booher is CEO of Booher Consultants. She isthe bestselling author of 45 books, including Speak with Confidence,The Voice of Authority, and Creating Personal Presence.