The Coaching Pocketbook, 2nd Revised edition--------------------------------------------------There are four key stages to coaching, namely assessing current performancelevels, setting outcomes for learning, agreeing tactics/initiatingaction, and giving feedback. The author explains each stage and thenmoves on to summarise the various skills required. Next, the opportunitiesfor coaching and the potential pitfalls are highlighted. A checklistand a case study end the Pocketbook on a practical note.--------------------------------------------------Author Biography: Ian Fleming works as a freelance management trainer.His approach is to work in-company alongside individuals and teams,coaching them to tackle real issues and situations. Allan J. Taylor'sexperience lies in development management, mainly in the brewing industry.His interest in coaching resulted from realising that most of whathe did as a trainer didn't work. Practical experience has led the authorsto believe that, done well, coaching can raise performance levels beyondthe accepted norm.